If your business has clients who have not updated their documentation such as IVR prompts or are looking to create some, TelcoAlert's mapping tools can create that documentation in an economical way and provide a myriad of other benefits. Read on to discover how RealityCorp uses TelcoAlert's IVR mapper service as a key step in its IVR regression testing software offered to clients and how that creates both value for RealityCorp's customers and efficiency for the company itself. How RealityCorp … [Read more...]